This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from theluxuryicons.it

1. Data Controller

The Data Controller is:

The Luxury Icons
Registered office: [Full address]
VAT No. / Tax Code: [Number]
Email: [privacy@theluxuryicons.it]
[Optional phone number]

2. What personal data we collect

As part of our activities, we may collect the following categories of data:

• Contact and account data: name, surname, email address, phone number, shipping and billing address, password (encrypted).
• Order-related data: products purchased, order history, amounts, payment method (we do not store full credit card details).
• Navigation data: IP address, browser type, pages visited, time spent, data collected via cookies and similar technologies (see Cookie Policy).
• Voluntarily provided data: messages sent via contact forms, reviews, newsletter subscription.

3. How we collect data

Data is collected:

• directly from the user, when they create an account, place an order, subscribe to the newsletter, or contact customer service;
• automatically, through cookies and tracking technologies while browsing the Site;
• from third parties who provide us with services (e.g., payment processors, couriers).

4. Purpose and legal basis of processing

PurposeLegal basisOrder management, shipping, and returnsExecution of a contract (Art. 6.1.b GDPR)Customer supportExecution of a contractTax and accounting complianceLegal obligation (Art. 6.1.c GDPR)Sending newsletters and promotional communicationsUser consent (Art. 6.1.a GDPR)Fraud prevention and Site securityLegitimate interest (Art. 6.1.f GDPR)Statistical analysis and Site improvementConsent (non-technical cookies) / Legitimate interestRetargeting and personalized advertisingUser consent

5. With whom we share data

To provide our services, we share some data with third-party providers, including:

• Shopify Inc., hosting and e-commerce management platform;
• Payment processors (e.g., Shopify Payments, PayPal, Stripe, Klarna) for secure payment processing;
• Couriers and shippers for order delivery;
• Email marketing service providers (e.g., Klaviyo, Mailchimp), if active;
• Web analytics tools (e.g., Google Analytics) and advertising tools (e.g., Meta/Facebook Ads, Google Ads), if active on the Site;
• Tax/legal advisors, when necessary for legal obligations.

These entities process data as data processors or independent controllers, according to their respective privacy policies.

Extra-EU data transfer: some providers (e.g., Shopify, Google, Meta) may transfer data outside the European Economic Area. In such cases, the transfer occurs based on Standard Contractual Clauses approved by the European Commission or other appropriate safeguards provided by the GDPR.

6. Data retention period

Personal data is retained for the time strictly necessary for the purposes for which it was collected:

• Order-related data: 10 years, for tax and accounting obligations.
• Customer account data: until the account is deleted by the user.
• Data for marketing purposes: until consent is withdrawn.
• Navigation data/cookies: as indicated in the Cookie Policy.

7. User rights

As a data subject, you have the right to:

• access your personal data;
• request its rectification or update;
• request its erasure ("right to be forgotten"), within the limits provided by law;
• request the restriction of processing;
• object to processing, particularly for direct marketing purposes;
• request data portability;
• withdraw consent at any time, without affecting the lawfulness of processing carried out before the withdrawal;
• lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

To exercise these rights, you can write to: [privacy@theluxuryicons.it]

8. Cookies

The Site uses technical, analytical, and profiling cookies. For more details on types, purposes, and cookie management methods, please consult our [Cookie Policy].

9. Data security

We adopt appropriate technical and organizational measures (encryption, limited access, secure HTTPS protocols) to protect personal data from unauthorized access, loss, or disclosure.

10. Data of minors

The Site is not intended for users under 16 years of age, and we do not knowingly collect data from minors without the consent of a parent or guardian.

11. Changes to this Policy

We reserve the right to periodically update this Policy. Changes will be published on this page with an indication of the last update date.

12. Contact

For any questions regarding this Privacy Policy, you can contact us at:

Email: privacy@theluxuryicons.it